Does Harmonyalley offer free shipping?
We offer free shipping on orders over $49, and for orders under $49 we have flat shipping $5.99.
What should I expect with a Harmonyalley shipment and delivery?
Harmonyalley partners with different carriers for deliveries. Please reference the sections below for an overview on what to expect depending on your delivery type.
Standard:
Order will be shipped via various carriers, for example FedEx, UPS, DHL, USPS. Your order will be left at your doorstep if signature is not required.
Expedited shipping is only available when shown in the cart.
Freight:
Shipping oversized items often requires a specialized carrier service. Due to the size and weight of these items, freight shipments typically take longer than Standard ones. The use of a freight carrier is to ensure that your item is handled as safely and securely as possible as it makes its way to you! Please continue reading to find out more details on what to expect with a freight delivery.
Steps for receiving your freight shipment:
Choose the delivery method while in your cart (see options below).
Note: you cannot change your service level after your order has been placed.
You’ll receive a shipping confirmation email once your order has been picked up by the carrier.
Your order will then be delivered to the local hub which may take between 1-3 weeks. If you choose an option that requires a signature, the delivery company will call to schedule a 4 hour window for your delivery appointment. Appointments are not required for Curbside (Contactless) deliveries.
During delivery, carefully inspect your shipment before you sign for it (even if you don’t plan to use it in the near future!). Note any issues with the product or packaging when you sign for the delivery. If the carrier uses a mobile device there will be a section to notate issues. Inspect your product and report any concerns to Harmonyalley within the return policy window.
Note: If you are waiting to use your purchase for later (for home improvement, renovations, etc.), it’s important to inspect your order and contact Harmonyalley with any concerns within policy.